J

John Bale

What a journey!!! I was worried about having Cataract Surgery. It was easier than knee surgery or a colonoscopy! The entire staff was friendly and thorough. After the first eye I felt as if my eye was "reborn." I could see colors and details that I have not seen since I was a teen! There is a frustrating part in the middle waiting for the second eye but well worth the wait. Thank you to the entire Team!

J

Jacob Mohnen

Had Evo ICL surgery here in January of 2025 and the experience was easy and painless. Day of the operation I was understandably nervous but the staff kept re-assuring me that everything was going great. Dr. Smith was very easygoing and kept checking on me during the procedure to make sure I was comfortable. The next day I was seeing 20/40 and by my one week follow up I was seeing 20/15 in both eyes. Highly recommend!

S

Scott Schupbach

They made me pay two copays for my cataract surgery, but no copays were applied by the insurance company. It took four phone calls and over two months for them to send me a refund. Then they sent a check that wasn't even signed so I had to waste more time calling them again to have another check sent out. Very poor business practices. Be aware!

T

Traci Beyer

This review is for two people in particular. One, of course, is Dr. Vrabec who's reputation proceeds him. He is known as the best in the valley for a reason. I waited three months to get to him for cataract surgeries. He was very easy going and everything went smoothly. The second person I have to give a huge shout out and thank you to is Karen the pre-op nurse. Literally, if not for her, I'm not sure the first procedure would have happened. There was a misunderstanding with another nurse which had me in tears (faults possibly placed on both of us). Karen was so amazingly sweet, reassuring and calming. Karen had me relaxed enough to complete her job professionally and in a timely manner to get me into surgery. I was lucky enough to have her for my second surgery as well to say thank you and let her know how much of a difference she made. No doubt with such a good heart and that much empathy, she's chosen the right career. Thank you both again!!

D

David Johnson

Recently had cataract surgery at Pinnacle. Highly recommend. The staff is amazing. Always keeping me informed on what was happening and making sure I was comfortable during the process. Very efficient procedures without long wait times. Before the surgery, I had very poor eyesight and needed glasses to get by. Now I have excellent vision. It was just amazing what they could do. Thanks Pinnacle!