A

adam shrader

Terrible at billing and making payments to. 1 visit 4 bills.

A

Amy Randolph

Fantastic staff! The nurse went out of her way to help get me a prescription that my insurance wouldn't cover. I now get it free due to her research and care.

K

kim lima

Dr. Levine is a gem! He is so thorough and pays attention to the patient and spends as much time as necessary listening to the patient. He is professional but also laid back and made me feel like I could be candid with him. Excellent doctor with a charming bedside manner. I wish I could give him more than 5 stars!

C

Catherine Mannix

I'm a veteran seen at Mountain Home. My G.I. Dr. ordered EGD-BRAVO STUDY which was authorized & all necessary paperwork was sent to the Endoscopy Center. 1st off, scheduled in April 9th to discuss EGD-BRAVO Study. Was given paperwork to fill out for colonoscopy, BIG DIFFERENCE. Clerks had entered incorrect procedure. I discussed camera being attached to my stomach with NP. She said camera is so small, I wouldn't even see it when it dropped off. EGD completed May 1st, NO BRAVO STUDY. Spoke to the clinical manager today. Admitted they did receive all necessary paperwork with authorization. Apologized & admitted they do not have the machine to complete the study. So, instead of letting the V.A. know that, they proceeded doing an unnecessary regular EGD that I had had not long ago. A very serious mistake on their part. AND I'm sure they'll bill my insurance & get paid.

B

Beverly Bolling

I suffered a bad experience while under sedation having a colonoscopy in Jan 2024. The staff just rushed me out and did not even address the fact that I apparently aspirated on stomach acid and had difficulty breathing and a raw throat! Dr Fish said a nurse would call and check on me the next day! One did call late afternoon the next day and I explained my symptoms again.. I got a call back saying an antibiotic had been called in to my pharmacy. So the next day I began taking the 5 day prescription… my symptoms did improve…. But a couple of weeks later I ended up with full blown pneumonia in both lungs!! I will not go back to this facility ever. Their lack of care and concern is inexcusable.