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Melody Thomson

I recently had a procedure done under the care of Dr. Pensa and his team, and once again, I received exceptional care from start to finish. The entire staff at Bayside Endoscopy was professional, kind, and genuinely caring. They helped me feel at ease and as comfortable as possible throughout the process. All of my results were clearly explained to me, and when I needed to call a couple of days after the procedure, Dr. Pensa personally returned my call within a few hours. He took the time to listen, explain everything, and offer a practical solution. I highly recommend Dr. Pensa, his team, and all of the doctors at Bayside Endoscopy for their outstanding care and professionalism.

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LovePups

I always had a great experience with my colonoscopy's & endoscopy. The nurses were very kind and made sure I was comfortable. I didnt appreciate getting a letter 3 days before saying they didnt have time to get an authorization so we were going to have to pay 300 plus. So I called billing and then the office in Fla and made a payment plan. We paid 122.00 and will pay the rest in installments.

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Alfred Jeffries

All good here.....warm blanket and gown appreciated......also nurse quickly put a towel on the cold plastic chair when getting dressed. Some mild pressure on the brain when the anesthesia began to take hold. The value of the procedure outweighs its discomfort.

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Damon Bradley

I brought my wife in for a colonoscopy and I went back to the recovery room after the procedure. When it was time to start getting ready to leave the male nurse asked me to leave and then closed the curtain and had my wife change from her johny which she was completely naked and told her to change with him in the small curtained off space and said it was for her safety. It made her very uncomfortableI. I find it very hard to believe that him on the other side of the curtain put her at some risk that and I couldn't handle getting my wife ready myself with him right on the other side of a paper thin curtain!! Highly inappropriate!! I was furious!! Someone should rethink that policy.. if that is actually your policy. Very unprofessional!!

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Alice Haynes

Could I suggest to this practice that when booking a colonoscopy, which, as you all know, involves a miserable bowel cleansing prep, that you contact the patient prior to get an updated medical history, rather than reviewing @ bedside only to discover the procedure will be cancelled based on new medical issues. How careless! Not a lot to ask!