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10/10 for Dr. Strand who did my septoplasty/bilateral turbinate reduction/concha bullosa reduction surgery in December 2025! Now one month post-op my results are life changing - I can breathe through both sides of my nose and my sleep quality is incredible. Had I known about the potential quality of life improvement, I would have done this procedure a decade ago. Both Dr. Strand and the River Road Surgery Center staff were kind and made the day of surgery feel calm. I cannot remember the names of the intake nurse or the nurse who set my IV, yet they were so sweet!! The Noble Dreams anesthesiologist was also nice and addressed every question I had. The recovery process was not fun but it was as they described beforehand - I'd recommend 1 week off work then one week of work from home. I had no complications from this surgery (30s & fit) and did not experience empty nose syndrome. I would return to Dr. Suzanne Strand and River Road Surgery Center for any ENT related concerns in the future. The pre-surgery cost estimate their billing team prepared was accurate.

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Kaitlyn Eshelby

Great experience during every step of the process! From my surgeon, to anesthesiologist, to receptionist, to nurses, everyone went above and beyond my expectations!

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Cherie Girod

Doctors are great it is the front desk! There is one who thinks she has all the power! We were 2 minutes late and she put us at the bottom of the schedule and made us wait all day! So front desk manager is a control freak

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Cheryl Powell

This surgery center was wonderful. They took good care of me. I would highly recommend them.

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Shelby Ivie

The doctors and nurses were wonderful!!! My daughter's tonsillectomy and adnoidectomy went well and 1 week later she's healing beautifully. Dr. Strand was her surgeon. Everyone on the medical end was really kind and they do their jobs well! 💗 We had a couple issues with the receptionist, which would have warranted a lower rating, but the manager called me today after receiving my survey. She took my feedback to heart and is working to remedy the issues I outlined in my answers. I appreciate that immensely. Nobody is perfect, and a willingness to take criticism and make necessary changes goes a long way in my book. 😊😊😊 If you'd asked me last week if I'd recommend this place I'd say "no" based on how we were treated in reception. But after my phone call today I think I'd give them another shot and would probably recommend to others. It's clear that River Rd. Surgery cares about their patients and values our input.