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martha boorn

This place is absolutely disgusting not to mention the fact that they are very slow. I have pictures but obviously they got that blocked so nobody can see how disgusting it really is. They don't even take the paper covering off from the last patient and the damn bed fell apart. Again I would like to post some pictures of this Dump. Their blood pressure cuffs don't even work. Don't people do anything manually anymore? Kind of hard to break a cuff stethoscope. Usually when I go to the doctor they do like temperature blood pressure weight. Not here it's a guessing game.

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AntiPhantom wolf60

Doctor was nice but there is a lack of employees and scheduling to many people , waiting room had at lest 8 peoples and only 3 rooms

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MsE

Unorganized, rude receptionist, total lack of communication on every end of the scope. Not to mention that the facility is outdated and dirty. The mishandling of affairs began in the. Dr’s office. Prior to procedure, no one called to discuss billing matters. If I had received such a phone call, I would have realized that the Mid Ohio Surgery Center was not in network with my insurance. My doctor was in network, therefore I assumed that the procedure would be done in a networked facility. Not the case. I was told that I had to pay $457 on the day of the procedure, totally not expected. They were not able to print me out any type invoice for the charge, and indicated that the payment covered the procedure in its entirety. Also, not true. I was billed an additional 250+ dollars. This experience was an eye opener. I will never return to this facility, or see any of the affiliate doctors.

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Kamal Adhikari

It is the worst place to visit. My mom had a procedure scheduled at 9.00 am; and waited in the waiting area until 11.00 am. Again waited for about an hour and a half in the room for the anesthesiologist to come and the procedure started around 1:00 pm. Front desk people never receive the calls. I called multiple times and left voice messages; but never got a callback and had to schedule the visit just to complete the prescription that the doctor had written but without the quantity of tablet; for which the pharmacy refused to release the medication. Next time; she had an appointment on Wednesday and a procedure on Thursday; so I canceled the appointment for Wednesday a week before since she has appointments on Thursday. They send me the bill for missing an appointment. Worse place to visit for treatment that is run by real estate for profit only.

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Susan Garver

I was extremely worried about doing my procedure here, even after going here for years. The front office staff is not the friendliest group and they do not return calls. When I tried to call with a question after receiving my reminder text, the voice-mail was full. So I called my primary physician. However, upon arrival, we were taken back quickly. Pam was the one who set me up and was great with the IV. The staff for the procedure were so friendly. My concerns were quickly relieved.