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Robert McKay

I never thought I'd have occasion to write a review of a hospital, much less a glowing one, but here I am. I had what turned out to be a severe angina attack in the early morning of Friday, February 13, 2026. I called 911, the paramedics came, and we started off for the VA hospital. But they diverted us, and after an intermediate stop I wound up here at what everyone just called "Rust." I didn't get out until February 17, and if I had to spend four days in the hospital, this is the one I'd want to be in. They put me in the ICU, and almost everyone treated me like a king (and I guarantee you, I'm not a king). I can't remember all the names, but I want to mention Terina, Ashley, and Raheema, and on the last night after they transferred me out of ICU, Resh, Ren, and Mila. Every one of these people struck me in some way as being excellent in their profession, and as I say, some names I can't remember. I especially want to thank Raheema, who was my night nurse the first two days. Obviously she was in a position of authority, and I acceded to her requests, but she had this marvelous facility of making it seem like we were equals and cooperating in the endeavor of returning me to health. She's young enough to be my granddaughter, or nearly so, but in other circumstances I believe we could be great friends. And as with the others, she was very competent. I don't recommend spending time in any hospital. But if you have to, you could do worse than the 4th floor of the Rust hospital.

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Bernadette Kimble

I would put zero stars if it let me. My pregnant daughter was sent to this hospital because they said it had an OB triage. She got there at 2:30pm on a Thursday afternoon. I went to take her food at 6pm and she was still in the hall, they hadn’t even checked the baby at all, not the heart beat, ultra sound nothing. In three in a half hours they had only done blood work. There was a half naked sick man on a stretcher in the entrance room of the ER, like right in front of the desk you ask to see patients! It looked like a third world triage center. Completely unacceptable. They did do an ultra sound before my daughter was discharged way into the night, without resolve. We will never go to or recommend anyone go to this hospital.

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lys trujillo

got seen last night due to me attempting to end my life and i regretted it. I was very calm and was just reaching out for support to regulate myself and was cooperating with the nurses and they even admitted i was easy patient and that they were thankful due to them being busy. I did request for them to contact my work bc i understand policy of having to keep me as well as requested to contact my emergency contact, they did not and reassured me multiple times they did. i confirmed my emergency contacts number so i can’t excuse it. finally after push back they let me have my phone to contact my job to let them know of my absence( mind u i gave them a whole 12 hour notice that i need to call out for my job) the night crew was amazing and did inform me and update me on what will be going on and wish i got that treatment in the morning. I believe nurse name ariana , i understand theres more patients than just me she needs to attend to. But transparency would got us a long way considering i know my emergency contact would go visit me in a heartbeat so just think about how that left me feeling when i see others families come in and im informed that they did contact my dad but never did until 2 hours before my release. Then he showed up and told me he barely knew i was here and was trying to contact me to see if i was okay. As well as my work never got contacted and finally let me contact them myself after i explained that my job has an internal number for calling out and wouldn’t find it online. Again not listening. Shouldnt take me up until 10 hours being in there to just contact who needs to know my whereabouts, im 18 yes an adult legally but mentally still a child and my parent and job should know my whereabouts. Just take this as feedback for future patients no hate to you guys and the man thats been there for 22 years needs a raiseeee!!!!! he worked night crew and went out of his way to make sure im comfortable and was fully transparent with me!

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Angie Flores

I recently had a medical scare and had to go to the ER. Most of the staff I interacted with was so warm and caring, it really helped me feel safe during a scary situation. A special shout of to Chris(tina) - the nurse with multichrome eyeglasses and matching nails. She really went above and beyond and was just so thoughtful as I was being admitted and getting testing. I hope I never have to return to any ER but I'm very thankful for my treatment here.

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Sheila Hansen

While going through prep for a colonoscopy, (I hadn't even gotten to the 2nd round of 64 Oz of cleansing) I tried to get up from bed at 12:30am and almost fell I was so weak. Then at 1am tried to get up again and fell. My husband ran over to get me and I was like a rag doll but he finally got me in a chair and a minute later I was unconscious for over 5 min. By then the EMTs were just arriving. They were amazing, said I was severely dehydrated and bp was 60/40. They took me to Rust Pres. (first time there) I was amazed at 2am after they had just finished a rush of patients that all the staff were so calm, pleasant, and chatty. It was like being in a scene from a TV medical show. Even the Dr. (Dane Sale was awesome)... Took his time chatting as well as explaining what happened, and offered the suggestion of considering having the colonoscopy with observation at the hospital instead of a stand alone clinic so I could receive IV fluids if needed and the amount of laxative liquids might be reduced from the standard dose given by the standalone. I am so grateful to the nurses who were so sweet, caring and responsive even after a busy influx of patients before I came. I was a great first experience compared to the last GI experience I had at another popular hospital in Albuquerque. I loved the environment, cleanliness and atmosphere and will definitely get my colonoscopy done there as soon as I can get it scheduled.