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Karen Sims

My appointment went well, my waiting time was fine, checking in everyone was helpful and courteous..xray techs were great. Dr. Adler was kind and very thoughtful , I felt listened to and both my partner and I had our questions answered. I felt Dr.. Adler explained my options clearly as I go forward with further treatment. Thank you for your service, Karen..

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Cohen Meier

We went to urgent care at NEOS in Springfield today. The receptionist was polite, courteous and funny. The provider was absolutely amazing, thoughtful and kind. Unfortunately, when we were brought into the room, the medical assistant never locked computer. The computer unprotected with no password Opened with a list of every single patient who had been seen that day. We were alone in the room with the unlocked computer for roughly 15 minutes. If we had so chosen, we could’ve gone into every single patient’s chart and gotten all of their personal information. I did tell the medical assistant about the error. At which point she minimize the tabs. Said the provider prefers it when everything is open. Left the room and again did not lock the computer. So while the provider was amazing, my concern with New England Orthopedic Surgeons Inc is that The staff are not HIPPA Compliant. Patient privacy should be a priority.

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Norrin Radd

I really enjoyed Haley's knowledge and recommendations. She's a very caring provider who truly had concern for what my particular ailment is and gave me the best advice to alleviate them The medical profession could take a lesson from the way Hailey approaches her patients. Thank you for all those there who treated us with respect, care & concern. As well as their great demeanor!

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carol bowles

Donny (as he introduced himself) Salva made me feel comfortable and important. Donny was thorough in his examination, explanation, and understanding. He answered all my questions thoroughly and anticipated my needs. He really is a superior practitioner. I would recommend him to anybody at all.

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Mary Hurd

Dr Cameron Card was very nice. Explained what I did to my shoulder in a way I could understand and a plan to make it better. The supervisor at the front window was wonderful. She made sure that I was seen today & helped with the health insurance issues. Very nice staff