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Kayla Kjelshus

Highly recommend Ascentist for any ent surgical needs. I was very impressed with all aspects of the process at the surgery center. The entire staff including check in, pre/intra/post op nurses and anesthesia were amazing with their kindness, professionalism and attentiveness to my care. Dr Ursick was fantastic and I am thankful for his specialized skill set in repairing my ruptured ear drum.

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Lauren B

My child had an ear tube procedure yesterday and would caution everyone before undergoing services at this clinic. From the start I knew it was going to be a difficult day. This facility takes on as many ear tube procedures as possible and it felt like we were cattle. After checking in at a scheduled 6:15 am apt with an 8mo old, we waited an hour in a curtained bay (not a room) as more and more people arrived. The staff were in no hurry, laughing at their station, and coughing right in front of us. By the time my child was taken back for the procedure, the waiting room was literally overflowing with more families scheduled for their procedures. When they were done, I was treated as an inconvenience, feeling rushed to give a bottle and get out so that the next person could take our bay. The center had the audacity to send me three messages about our “balance” after the procedure- even though I paid it at the time of the service. Today when the facility called me asking how my child was doing I said I’d provide feedback via their survey instead of on the phone- the caller was extremely short and had a snotty tone, confirming they truly do not care. I’ll be sharing this and more via their internal survey. TLDR- go elsewhere where the drs are not owners and have a much better experience. Update- I finally got a link to take your survey. Only one question was open-ended where I could really share thoughts.

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Gabrielle Lopez

Well I'm glad I skipped out on this place. Especially after reading the reviews! They gave me bad vibes from the beginning. They sound super shady about billing & making up prices for procedures. I will be taking my money to another establishment where the Doctors aren't liars or leeches. Once I'm given a price, that's what I'm going to pay. NOBODY will bully me out of my hard earned money, or prey on a sickness just to bleed more money out of patients. That's pathetic! I went to another facility & whoever reads this, you should too! Stay well people 🙏🏼 ❤️

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Rebecca Apprill

Their allergy services were excellent. Allergy treatment was quick, easy, relatively painless, and worked very well. However, I don’t recommend their ENT services. I’ve seen three doctors and they’ve all been egotistical weasels who don’t listen to their patients. One doctor said I was wrong when I told him a certain course of treatment was working and the issue came back when the treatment stopped. He said it was impossible the treatment helped. I was sent to a different doctor to discuss a different issue and he focused on an entirely different issue than what my appointment was for and refused to answer my questions regarding my actual issue. I was sent to yet another doctor for an issue. While perusing my chart, he noticed I had an issue for which I was seeking treatment outside Ascentist but their office treats. Without asking me, he said they’d be taking over my treatment for that issue. I have never had an issue with a nurse. But I’ve had issues with every doctor I’ve seen. Ascentist is the only doctor’s office that has disappointed me so many times.

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Angela B

The staff let me down 💔. I had slurred speech n front of Dr. Frazier, he said ur not turning blue, so ur ok. I was having a mini stroke! What Dr. doesn't know that. He let me drive away. I was admitted for two days. The day after leaving the hospital I call & told the staff. Do U think they apologies, No! Will never return! 😡