C

Christian Johnson

This was nothing short of a 5 star experience. I struggle with hospitals and being put under, and I cannot begin to tell you how supportive and impressive the staff was in pre op. They made me feel better every single step of the way. I cant remember a thing and that is a testament to their amazing team and professional treatment/plan execution. Personally I cannot thank them enough for their support and the team there are Angels. Thank you team!!!

S

Sandra Bragg

Surgery started 5.5 hours after the time we were supposed to get there. We got there at 9:30 (30 minutes early). They didn’t roll him back to the or until 2 and another half hour before I got a text to let me know surgery actually started. Five and a half hours of waiting for a scheduled surgery.

A

Aida Alvarez

Absolutely a great experience. Everyone was kind and very helpful. The nurses made me very comfortable and calmed my nerves. Dr Kirby explained everything and I am blessed to have him as my Dr

J

Julia

My surgeon and post surgery nurse were fine, but had horrible encounters with other staff. Front desk receptionist was rude and had no empathy. While my post surgery nurse claimed that this next part had nothing to do with me and was sorry…I don’t know if true, and regardless should not be discussed in front of patient. Here it goes: I told my intake nurse I didn’t need a pregnancy test, but told her if I had to that I would. When going back to surgery, the anesthesiologist and nurses were talking like they got maybe reprimanded for not making sure people take the pregnancy tests. Mentioned outright refusal. It seemed as if I was being talked about. It made me feel uncomfortable. I’ve even left feedback on my survey by them. I’ve yet to receive any further contact in regards to it. Don’t recommend this place at all.

T

Tisha Davis

The staff is friendly and helpful. They do everything in their power to make you feel comfortable. The facilities are clean. There was a Bible verse of the week (or day I cant remember) on the counter and Dr. Cates asked to pray with me before surgery, which speaks volumes to me. The staff in the OR quickly and respectfully calmed me down when I began having a panic attack prior to anesthesia. After surgery, the nurses were very helpful. They are personable and make you feel like you're more than just a piece of paper pushing you out the door. My husband was extremely pleased with their procedures and keeping him informed. We are so incredibly thankful to the West Georgia Surgery Center team!