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Cassidy Delva

Only reason I didn’t give it a 5 star is because of the pre surgery process. I think we should get an estimate of surgery/ time of surgery the day we schedule it not the day before. But other than that everyone here is amazing! This was my first surgery but everyone was truly so caring and kind. In all of experiences with hospital/doctors office, I never been around nurses/doctors who you can tell loved their job. Thank you to everyone on my recovery team you eased my nerves and gave me an experience I’ll never forget.

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JM Palacios

Called us today wanting $2800 up front to pay for surgery in 1 business day, and refuse to even bill $1000 of it since that much isn't liquid in my HSA at one time. Making more liquid takes a week. Their solution? Apply for a credit card. I don't have a credit card and I'm not applying for a card just because you have asinine billing policies! And now my wife has to suffer because they're obtuse and don't follow normal healthcare billing practices. If we reschedule they'll make us pay for another expensive visit to TOC, too. Notable that she pushed hard to have the surgery last year to avoid this since we'd met our deductible.

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tina kilgore

Husband had total knee replacement by Dr Bradley Walter's. Staff was excellent and they took very good care of him. He is doing well 4 days out. 5 stars... highly recommended !!! Thank you 💜

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Brenda

I have to say I was very hesitant to begin with because they are a part of TOC , but given the benefit of the doubt Dr.Merritt and the staffing we're all wonderful 😊. They all work together very well as team. High five to all for a job well done, especially since I was squeezed in for surgery in one day. All of you at amazing at all your jobs. Great Teamwork 😍

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Christina Cogswell

My husband had surgery in early September. No problems with the surgery and the staff was excellent, but the billing department is horrendous. We had to pay the full deductible, nearly $2,500, before the surgery, but they were the last to file a claim. It took more than 3 months for the funds to be returned. When finally did, instead of returning it ro the card it was charged on, they cut a check, further delaying the return of funds to our HSA. Meanwhile, we still had to pay the full deductible amount between the providers who billed promptly.