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Nicole L

Very friendly staff. They do a good job with laser surgery and take good care of the patients. I think they could make the waiting area more inviting especially if they want your ride home to stick around for 3-4 hours during the surgery. If we have to be there at 6:45am, at least offer free hot tea or coffee, or have some for sale at that time. Change out the lighting to be warmer, and make waiting room more comfortable to wait in. Otherwise, expect to wait with the patient for 10-20 minutes while we make our way back to pick them up. Or call when they get out of surgery, and not after they are done in post op. Just some thoughts for improving the customer experience...

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Blessed Soul

I had an excellent initial evaluation with Dr. Pappas and am very pleased with the experience. He has a pleasant bedside manner and is clearly highly knowledgeable; he took the time to sit down and thoroughly explain my results, risk factors, and background information. The front desk ladies and assistant were pleasant and helpful, and I was particularly impressed by Justin, who was kind and knowledgeable while explaining the various tests. Overall, I as a medical professional both appreciate & highly recommend Dr. Pappas and his entire team!

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Mary Martinez

I have never been to this office. I came to his office because I wanted to continue with the same doctor I’ve had for maybe over 20, years, who is Dr. Grupp he is very professional, caring and attentive person. As I walk into this office, my first impression was wow this place has more personals they were very nice and it looks like it’s very busy. But it has all the needs for my family. So if I plan to switch my family to this location, I just need to understand that the wait time is gonna be longer. Overall, I like the place it’s almost 45 minutes away with trafficfrom where I live compared to the other one which was 10 minutes away from my house, but unfortunately Dr Grupp is no longer @ that location.

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rebecca c

The front desk people are friendly & kind. Dr Grubbs is so awesome & I have been a patient of his for awhile. His assistant is very lovely also. I feel they give me a thorough eye exam & explain my questions. Very happy here.

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Susie M

I cannot say enough wonderful things about Dr. X. From the moment I walked into the office, I felt heard, supported, and genuinely cared for. Retina issues can be scary, but Dr. X has a rare combination of extraordinary medical skill and true compassion that instantly puts you at ease. She takes the time to explain everything in clear, calm detail—never rushed, never dismissive, and always making sure I understand my condition and treatment options. Her expertise is obvious, but what truly sets her apart is the way she treats her patients: with patience, kindness, and a reassurance that makes you feel like you’re in the hands of someone who genuinely wants the best for you. The results speak for themselves. My vision and overall eye health have improved dramatically under her care, and I trust her completely. Her team is just as exceptional—professional, efficient, and warm. If you are looking for a retina specialist who is not only brilliant in her field but also truly cares about the people she treats, Dr. X is the one you want. I’m incredibly grateful for her and would recommend her without hesitation to anyone—- and have. My sister is also a patient and loves Dr. X and the entire staff.