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Mary Melear

Had my arm rotator surgery yesterday by Dr Bethune. He was awesome. The nurses and the rest of the staff were exceptionally professional and did a wonderful job with me, before and after my surgery. My pre-op nurse was Keonisha and my post up nurse was Jordan. They were so professional and made me feel so at ease. They did a wonderful job. These ladies need a raise and a praise! The OR nurses were wonderful as well. They made me feel very comfortable. The anesthesiologist was the best I ever had. He explained every step and I felt so at ease because I was very nervous at first. Anyone on here complaining about having to wait, that is just the way it is in any surgery center. You don't get to go in and get wheeled straight into to the OR room. There are steps that have to be taken. Certain people are just used to getting things, "right now". That's not the real world! They shouldn't complain, especially with the top tier treatment they're getting. I would recommend this establishment to everybody. If I could give it 10 stars I would. Thank you everybody from the front office to the back for making my experience a wonderful one.

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MAIA B

Terrible experience. My niece had a procedure at 7:30 it is 9:42 and she still hasn’t been seen. She is just sitting in a room with an IV in her arm. Lady at front desk not helpful at all. Ridiculous!

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terri

SGMF Surgery Center on Don Ave in Stockton was so outstanding. They were so caring and pleasant. Very Professional. I been there several times and feel so safe in their care.

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Stella Robinson

A few weeks ago I had a hip injection with contrast by Dr. Mansoor at the surgery center. The staff was great but I usually have my hip injections at the big building where it’s not a big deal…..but here at the surgery center they prep you like you’re going to have open-heart surgery! I had to answer 1 million questions and not only did I have to take off my clothes and put on a gown, but I had to put my feet in booties and my hair in one of those bonnets and then be wheeled in a big surgical room on my bed! :/ So while in my little partition, Dr. Mansoor comes to tell me about the procedure, and then asks me if he could ask a question….. of course, I said yes, because when it comes to my healthcare, I want to know everything that’s going on. Anyway, he proceeds to ask me who my orthopedic doctor was and when I told him that I went to Dr. Maloney at Stanford, he asked me why I would go all the way over there! He caught me off guard and so I told him it’s because they're good doctors over there! He then told me I must like “the drive”! I thought this was an inappropriate and stupid question for a Doctor to ask me! So now that I think of it Dr. Mansoor…. I go to Stanford University Medical Center because of their excellence in research, teaching, clinical care, expertise and compassion! Oh, and did I mention, that US News and World Report rated them one of the top healthcare hospitals in the nation!?!? I don’t see anybody from the bay area clambering to come see the doctors in Stockton! Besides that, Dr. Bethune turned down BOTH of my requests for hip MRI’s! :/ Oh, one more thing….that was my fifth hip injection, and I felt that the doctor plunged that quincke needle (may have bruised my bone) in so forcefully that the next day the pain was in front of my hip for about six days and was so painful, I almost had to use a cane! :( So Dr. Mansoor, that is why I go to Stanford for all my health needs…..now you can put that in your pipe and smoke it!

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Shawna shelton

I was allowed to walk my daughter to the surgery door. I was holding her in craddling position. As i tried to put her down and planning to her a kiss and hug goodbye, the lady said im going to grab her from behind i went to give her that as planned before i could even fully put her down she grabbed her and started pulling her away. That resulted in my daughter pulling on my shirt and grabbing it repeatedly and i tried to release one of her hands from me. During this the lady said the longer you take makes it worse. The lady pulled her away even more which resulted in me getting pulled. My daughter dropped her special stuffed animal that was to go with her into surgery. As I went to pick it up and hand it to her the door shut in my face. She came back in the room I voiced to her that, I would have liked to give my daughter a kiss goodbye she stared at me with a rude smirk with out speaking for at least 30 seconds glanced at the computer and then looked back at me and said well you can't give her on now because she's already asleep. I responded well obviously I wouldn't expect that. To make matters worse as I got to great my daughter in the post op room I asked if I could pick her up right as I did we get rushed out of the room instantly to a room with a few chairs. I have to sit in one as my daughter is throwing herself everywhere on the Anastasia to sign all the paperwork. Why I couldn't have signed it all before she was ready I don't know or at least before I picked her up off the gurney. And lastly my daughter is covered in bruises all over her collar bone.