D

Donald Tenney

Excellent staff, they took good care of me whike I was there getting my surgery done. I highly recommend this place they actually care about you here.

B

Bah Aba

So I was called to arrive early by nurse Kelly the day of my procedure. I arrived early but the front desk lady did not check me in until after 30 minutes of me sitting there. The people who came after me were checked in sooner. The problem is I had to wait 1 hour and 45 minutes before I got called in for the procedure. I was so dehydrated with a bad headache & very cold in the lobby. And they completely ignored me until I went and asked what happened. When you are not ready for my procedure why would you call me to come in sooner? Very unprofessional!

J

Jessica M.

Surgery went really well. Would highly recommend La Veta Surgical Center. (Wrote a similar review for Dr. Avrum Kaufman from South Coast ENT.) Short review: It was a great experience. Everyone was friendly and they were very coordinated, even with the amount of patients. Recovery went well too. And billing / insurance have gone smoothly since. In depth review of surgery day / after: - Arrived at 5:45am for check in. Was very impressed with amount of nurses, surgeons, staff, and operating rooms there. - One nurse did my intake while another nurse took my vitals. Third nurse checked on me while I waited, then the anesthesiologist explained their process. My ENT came by after to chat before prepping. And then a fourth nurse who was going to be in the procedure helped the anesthesiologist prep me. Even with the amount of people involved, everyone was up to speed based on my chart of anything they needed to be aware of (including adverse reactions.) Other places might have felt overwhelming with that amount of people. In this case, it was an added reassurance how coordinated they were. Also didn't feel rushed and had some time to rest. - Procedure and anesthesia in total was between 45 min to an hour. No packing in my nose. Was already able to breathe better than I had ever before. Some nausea that afternoon from the anesthesia, but that is normal for me. - Had no issues with recovery. Very little spotting after first day. Nasal drainage primarily the first week, but saline helped a lot. Took the antibiotics prescribed, but only needed an occasional acetaminophen / Tylenol for pain. - Both my ENT and the surgery center called to check on me the next day. - At the one-week check up, healing looked great. Stitches dissolved on their own, so my ENT didn't need to remove those. - One-month post op and I'm feeling great. Sleeping better than I ever have and have felt more energy throughout the day.

S

Sylvia Dorado

Took my husband on a Saturday morning (4/5/25), entire staff was awesome! Front desk, nurse practioner, physicians assistant, the Doctor, the discharge nurse, everyone was very caring and attentive. Due to family history of cancer, my husband has a colonoscopy done yearly, this place so far is the best facility we have been to, even when we had Kaiser it doesn't compare to this facility.

C

Crystal Ojukwu

My mom had a colonoscopy procedure here. While they were prepping her for the procedure I asked the anesthesiologist about aftercare and he told me that I will be told later when the procedure is done. My mom additionally asked if there were any complications from being under anesthesia, and we were told that there hasn’t been any complications so far. The health care staff were assuring everything would go well and they even asked what my mom would eat after because the colonoscopy procedure did require her to fast 24 hours prior. They told us the procedure would be quick and that my mom would be placed in the observation room for 25 to 45 minutes just to make sure everything went well. Just as we were told the procedure lasted 25 minutes after which they immediately called me to come pick her up from the back. I was surprised because I thought they would observe her more but then I just thought that maybe she was OK to go. The discharge nurse asked us to stay a little longer so the doctor could speak with us but then eventually changed her mind and said that we were OK to go. The nurse gave my mom some apple juice and I asked the nurse if my mom could have some pistachios while I drive her back home and the nurse said that was fine as long as I don’t give her anything too greasy to eat. My mom was sleeping off throughout the drive which was to be expected. She also complained of feeling nauseous after having some juice and pistachios. About 20 minutes after leaving the hospital my mom slumped over and immediately started having seizures like symptoms, I called out to her but she was unresponsive and after a few seconds she stopped moving. I was so worried, as I was about to call 911 she got up confused and didn’t even realize what had just happened. I called the number that was written on the discharge papers to ask if what had happened to my mom was normal. Unfortunately the number they provided was a number to the DMV. So I went back to call the number that had called me to tell me that my mom was ready for discharge. After speaking with a nurse and telling her what had just happened. The nurse said she was given fentanyl and said that everything was normal and I don’t have to worry she just needs to eat and she’ll be fine. A few moments later my mom had projectile vomiting all over the car thus leading to more concern. We called the Center again and the nurse proceeds to say that everything happening is normal but if we’re worried my mom can call her healthcare provider. After talking to her healthcare provider we were told that what my mom was experiencing was not normal and she needs to go to an ER immediately. I immediately took my mom to the ER. She was told that she needs to stay overnight at the hospital because of the fentanyl they administered. Overall, I am disappointed in the complete mismanagement, The failure to observe her after the procedure and give me appropriate tips on how to take care of my mom after the procedure and potential complications she could’ve encountered. My mom spent the whole weekend in the ER and hospital with bizarre EKG and high blood pressure because of this mismanagement.